Alistair MacGregor spoke about Questions Passed as Orders for Returns in the House

With regard to the Phoenix pay system, and specifically with respect to problems experienced by constituents in the riding of
Cowichan—Malahat—Langford: (a) how many open cases currently exist in the riding, and has a case officer been assigned to each; (b) what is the length of time each case has been open; (c) how many cases have been resolved within the current prescribed service standards dating back to the introduction of the Phoenix pay system; and (d) how many cases have not been resolved within the current prescribed service standards dating back to the introduction of the Phoenix pay system?